Full payment for Lightspeed software is required to schedule installation dates, networking appointments, training sessions, and related consulting appointments.
Apple and POS hardware must be paid in full upon delivery. Deposits may be required for the special ordering of certain hardware.
Lightspeed consulting and Mac support are billed at $125 per hour for on-site work, and $95 per hour for phone consultations.
Discounts may apply for prepaid blocks of 10 or more consulting hours.
There is no charge for local visits, within 30 minutes of our Davidson or Durham offices.
Non-local visits are billed travel time at half-rate.
Client is responsible for food and lodging during non-local, overnight visits. Client may provide or be billed at reasonable expense.
A fee of 2 hours at the regular billing rate ($125/hour) is charged for missed or cancelled appointments with less than 48 hours notice.